Originally Posted by f4free
Has anybody been upgraded on CO flights lately? With EUA or at the gate?
I remember just after the switch to the new KL program CO upgrades where a published benefit for KL Plat, but hard to "enforce". Now, it is no longer published in the partners list for CO, and I haven't had any flights on CO on mainline aircraft lately.
Have probably had over 40 flights on CO since KL-CO hookup and had 0 EUA and only 2 upgrades at gate. CO personnel just doesnt know about perk and CO system puts KL elite at bottom of upgrade list. There are always more plat, gold and silver on board esp. since it is for both CO and NW members. The 2 times I did get upgraded was due to personnel hardcoding me in on top of list