Originally Posted by Bart
Thank you tsmfu for your comments. They're very much appreciated.
Sort of sad that a positive thread like this could get hijacked by the usual suspects. However, it's not surprising.
I too often find the TSA folks who process me friendly or at least couteous. I think the issue for many on this board including me is that a smile while it is being "suggested" you remove your shoes, or a kind word when you are yet again sent to the SSSS line doesn't make it more acceptable.
In other words, I have general respect for many of the individuals who work the front line for the TSA, but not the mission they are on or asked to do.