Originally Posted by johnp012001
1) What are they entitled to? The flight was not weather, and you can't blame the medical, cause if they hadn't had the mechanical, then the medical wouldn't have occured on the plane.
2) No hotels they contract with? Are those the only hotels that will take the vouchers, or the only ones that will give them a cheap rate? What if my friends didn't have the money to front for the hotel?
3) If I talk them into calling/writing, what kind of additional compensation should they request now?
They are not entitled to anything.
They should book a hotel, have a nice sleep, watch TV. Then send the hotel receipt to SM and ask for reimbursement + 10,000 bonus miles.
