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Old Mar 24, 2005, 6:50 pm
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Trains to get an overhaul

GNER is upgrading its trains and installing wireless internet across the fleet following a successful bid on the London-Scotland service. The train operator, which has run the service since 1996, beat Virgin Trains to win the contract for the next ten years.

Among the pledges to passengers made by GNER as part of its bid is the installation of wireless internet on all trains by May 2007. GNER says it also plans to make trains more reliable, more comfortable and more punctual.

GNER is a targetting 90% punctuality by 2010 and says £25 million will be spent on upgrading the interior of GNER's high-speed diesel trains to the level of comfort offered by its fleet of electric "Mallard" trains.

Extra services are also planned, with 13 more services on the London-Leeds route by December, GNER's most popular route. But the improvements come at a cost. Industry observers says the £1.3 billion outlay, pledged by GNER to be given to the government over the next ten years, will be compensated for by an increase in fares, already topping £100 on some standard class tickets.

GNER is denying "massive fare increases" but says fares will rise over the coming years with inflation.

Schedule boost for BA

British Airways is boosting flights to Eastern Europe as part of its 2005 summer timetable, and dropping some services to Frankfurt and Amsterdam.

Romania's capital, Bucharest and the Bulgarian capital, Sofia will be served three times a week from May 1 and June 1 respectively. These Gatwick flights will start from around £150 return including taxes.

Other new services from March 27 include daily flights from Bristol to Milan with franchise carrier, BA CitiExpress, which will also launch Bristol to Zurich six times a week. Fares start at £99 return including taxes on both routes.

Also on the summer timetable are flights planned from London Heathrow to Shanghai, which BA will launch subject to regulatory approval, on March 27.

European flights will be boosted to an average 631 British Airways flights a day for the summer, in addition to 372 daily UK and Ireland flights, but some services are being scrapped for the summer. Flights from Gatwick to Frankfurt and Genoa will be suspended over the summer, as will flights from Manchester to Amsterdam and Bologna. Go to BA website.

New FFP to launch

Air France and KLM are merging frequent flyer programmes. Under the arrangement Air France's "Fréquence Plus" and KLM's "Flying Dutchman" will be replaced by a single programme called "Flying Blue" from June.

Members of the two frequent flyer programmes will be automatically signed up to Flying Blue and over the coming months they will be informed about the changes by letter.
Members will retain their membership number and miles, with Flying Blue miles being equal in value to the Fréquence Plus and Flying Dutchman miles. Flying Blue will have four membership levels – Ivory, Silver, Gold and Platinum. The scheme has 36 airline partners and 100 non-airline partners with which to redeem and spend rewards.

The merger of the frequent flyer programmes follows the merger of KLM and Air France in May 2004.

SAS to go flat

Flat beds and video on demand will be enjoyed by SAS Business Class passengers from next year.

The Scandinavian carrier is introducing flatbeds in Business Class on flights to Asia and the US from Manchester, Birmingham, Aberdeen and Newcastle, which operate via the SAS hub in Copenhagen. The beds will be fitted from early next year following the removal of 14 seats from the original A340 Business Class cabin to make room for 60 flatbed seats. The smaller A330 aircraft will have 34 flatbed seats.

With a 61-inch seat pitch, 66cm width and recline of 11 degrees, the seats should be more comfortable than the current Business Class offering, which bar the front row of "sleeper seats" are reclining seats.

With the beds comes improved entertainment for Business Class passengers from video on demand, available through a larger 10.4 inch monitor. Go to SAS website


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