Originally Posted by djk7
Once with Dollar, they tried to get me to upgrade for $10.00/day. When I declined, they gave me the upgrade for my original price, because they were out of the class I reserved. So they were willing to give the upgrade for free, but they would have taken the extra $$ if they could have gotten away with it.
I've had this happen with more than one company where they will try to upsell you and, when you decline, magically you wind up with the proposed vehicle anyway because the class you wanted is sold out.
Having said that, I do NOT buy into this "upgrade" label. I rent what I need for the specific trip. There are reasons why I may not want a larger and/or less fuel-efficient vehicle. I do photography in national parks and wildlife refuge. Often the roads are narrow and parking space is limited. A larger vehicle can be a problem. Plus, sometimes the distance between gas pumps is significant. And then there's such things as $30K in camera gear in the back of an SUV with no trunk or cargo cover so that it's visible to potential thieves.
And, having said that, where does Hertz get off calling a Cavalier an intermediate car when the rest of the industry and the free world knows it's a compact???