CO757:
I really appreciate your interest and input into this forum.
It is unusual today to be addressed by name when flying in first class. Most of the flight attendends who do give personalized greetings have been working since the good ol' days. I never take offense when my name is mispronounced, I appreciate the sincere efforts of the employees. The personalized greeting doesn't cost anything, takes little time, and should be encouraged, but not required by first class flight attendendents.`