I’ve had to quit my First USA Mileage Plus VISA card after over 15 years with them because they are having some MAJOR problems. I’ll spare you all of the gory details but the last straw occurred the other day when my card was declined. I’ve never been late with a payment and spent over $75,000 with them last year. Customer service is rude and unprofessional. Have had autopay (they pull from my checking account to pay bill) with them for years and then they couldn’t find my records for it and then they could and then they had the numbers wrong....A total fiasco. I’ve lost all faith and trust with that company. The integration to Chase has not been easy according to a supervisor.