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Thread: Hertz and EB points problems
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Old Mar 20, 2005 | 12:19 am
  #6  
SusanDK
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I'm currently having a problem getting my EB points for an Avis rental in December 2004. In the past, it always posted automatically. I have used the "register points" engine repeatedly at avis.com and it brings up my rental record with no problem, I submit the request, but the points never turn up.

When I contacted Avis customer service, they just tell me to contact SAS EB. It is very frustrating to waste so much time chasing 500 points, but equally frustrating to forfeit them.

Susan
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