Originally Posted by Tummy
Lets say someone I know has done this several times.
Reserved Sunday-Friday, but return Thursday. The receipt has a note that says something like, "There was a rate change, but you were given the lower rate".
I can't remember the exact wording.
Interesting timing on this thread- I had just posted a thread on the National board about them charging me the more expensive daily rate since I returned a car early.
I routinely return cars a day early when I'm on the weekly rate. (It's not too unusual for work at my client's site to finish early.) Hertz has always charged me the cheaper weekly rate that I was quoted in my reservation. I vaguely recall a few times when the returns person mentioned that I was still getting charged the weekly rate because it was cheaper.
YMMV, but Hertz has always handled this in an honorable way for me.