Originally Posted by DuctTaper
I'm flying on NW from Chicago ORD to Rome FCO next week. Alas, I have a brother that has turned seriously ill, and has an over 50% mortality rate. If he dies before I leave, what might Northwest do so I could attend his funeral? (The funeral is local, so I'm not looking for bereavement fare tickets).
My tickets are class V (very cheap-- $372 RT).
For example, if he died today and his funeral would be Wednesday, could they rebook me from my Tuesday flight to a Thursday or Friday flight? What kinds of charges would I expect? Or should I just expect to get a full refund if I don't go at all?
Thanks, I really enjoy the discussions.
I pulled up a NW fare in the ORD-CDG market and it looks like the service fee is $200 plus any difference in the fare. On the fare that I looked up, the service fee would be waived in the case of the death of an immediate family member. The routing cannot be changed, you will be subject to any difference in fare, and you should not expect to just get a refund if you don't fly. Your fare is cheaper than the lowest fare in the market right now so the rules may be different.
You'll really get the most accurate information regarding your particular ticket by calling NW directly.