Until the end of last month, KL ran a "Dream Sale" promotion in the Scandinavian market. Ticket were booked in V class, and outward travel had to take place before June 13.

In an e-mail dated January 11, the "CRM Executive KLM Customer Relations Elite Nordic" assured me that the only the Dutch market "Take-Off" fares were booked in E/N class, and added that KLM Nordic had no mileage restrictions whatsoever on published fares.

At the beginning of this month, the Dream Sale fares were suddenly replaced by "New Europe" fares, booked in E/N class! Ostensibly a "promotion", but without an end date and, in the case of an CPH-AMS ticket, 9% more expensive than a Dream Sale ticket.

Johan