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Old Dec 4, 2000 | 2:49 pm
  #2  
Rudi
Original Member
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Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,043
official LH compensation rules (since 1997):[*]book you on the next possible flight[*]inform your family members or business partners[*]book hotel accommodation, if required, or provide you with a meal before your onward flight[*]or refund the costs for transferring you to the original airport to which you were flying if the later flight is to a different airport.

Plus the following recomensations apply:

Flights within Europe:[*]delayed arrival up to 2 hours: value of vouchers = DM 300, cash payement DM 150[*]delayed arrival more than 2 hours: value of vouchers = DM 600, cash payement DM 300

Intercontinental flights:[*]delayed arrival up to 4 hours: value of vouchers = DM 600 (if starting in the US $ 400), cash payement DM 300[*]delayed arrival more than hours: value of vouchers = DM 1200, cash payement DM 600
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