Friend of mine was bumped from Lufthansa intra-European flight. Originally things looked quite good - because eco was full he was upgraded to business class, BUT just before he was boarding, he was told that business-class is also oversold. It came out that Lufthansa managed to sell few more tickets to this, already overbooked flight. As a result my friend was bumped finally (and he already hold boarding pass for that flight).
LH was "very" sorry and rerouted him via Amsterdam and Stockholm, but plane to Amsterdam took off 6 hrs later (because of weather) and he arrived to his final destination next afternoon, almost 15hrs later than planned.
What makes me angry is fact that LH didŽnt offered him any compensation for denied boarding (and my friend was not aware that he was entitled to it).
I just heard about the case and of course I told him to contact airline asap. But I am not sure will it do any good - all those things happened almost 1 month ago. What You think? What should he get? I know that standard compensation is 150 EUR. But how to prove that he already didńt get it?
I think its a question of principle.
Thanks.