I am not sure who the Continental letter was aimed at... I just use Maxmiles and emailed them regarding this. Does anybody know other other systems that CO might be referring to?
Regarding the statements you all made on Maxmiles - I do see what you are saying, and somewhat agree. The only reason that I still use them is that Microsoft (w/ Expedia), AmericanExpress (with Membership Rewards), AOL, Excite, and many others have all trusted them. If there is a problem with Maxmiles, then all hell will break loose. Being in the company of these billion dollar companies who have trusted Maxmiles, makes me feel secure.