Originally Posted by sbtinme
We can all agree that once a list is published, it should be irrevokable. That's poor. I disagree with the position that, should a property decide to change their mind, there's "nothing we can do."
Yup, that's the way business is usually done. Starwood apparently does not have that degree of control over its hotels. It's embarrassing, especially in the context of what was otherwise an excellent product enhancement.