FlyerTalk Forums - View Single Post - Key Largo Sheraton disappears from cash & points
Old Mar 16, 2005 | 2:58 pm
  #4  
iahphx
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
25 Years on Site
 
Join Date: Mar 2000
Posts: 18,203
Originally Posted by Starwood Lurker
Don't know why Cash & Points annoys you. Is your threshold for annoyance low?
I think it's something about promises made but not kept.

Really, I think you'd agree this is pretty bad. They announce they're participating, then won't let you book, and then revoke the offer. That's sure a way to build customer satisfaction.
iahphx is offline