My situation is similar to that of DuhWane, I had met the published requirements for Gold for 5 consecutive years except for 1994 (I was a few K short of qualifing and was given Gold anyway) After writing to Continental last year I received a letter from a VP in marketing saying that if I met the published requirements for Gold in 1998 I would be awarded Infinate Elite status. I qualified for Gold in September '98. Last week I received Platinum credentials for 1999. I called OnePass to inquire about my Infinite status and was told that there was nothing in my record about it. I guess that I have to write another letter!