Originally Posted by Aviatrix
Had the most idiotic letter from FD today regarding E/N fares - signed by the famous Ms Fob-Off who was signing all the Fob-Off letters about the FD change-over in 2002. I hadn't seen any letters from her recently so had rather hoped she had left... but she is still there, writing fob-off letters in replies to letters that she clearly hasn't even read.
Mrs. Zanchi has no idea about what usually goes on and the dissatisfaction of the members for the E/N classes (and the rest!): maybe she should read this forum more often???