I had a cancelled flight out of Gatwick last week to Houston.

All CO cared about were its BusinessFirst passengers. Coach passengers were merged with the later flight to Houston. The staff lied to us about sorting out our connection and told us 'you'll have to take your chances in Houston'.

It was a Friday evening and seats were spase. I got to San Francisco 4 hours late after travelling for 26 hours.

I really wonder if CO care about anyone than BusinessFirst. I'm Gold Elite and they weren't interested in me at all as I was in Coach.