I needed a paper tix for a DONE4 that included HEL las year. Tried using AY metal and BA metal and each other's codeshares and could not get it issued as e-ticket. The TA was surprised and it caused some grief since she left the ticket issue until Friday afteroon for a Sunday morning departure and she was in Sydney and me in Brisbane. Had to pay extra to collect the paper tix from BNE airport on Sunday morning.