From the same thread:

I work for a company that has offices in Athens and for years I have travelled there from Edinburgh via London. Usually always with British Airways.

For the first time I had been ticketed to Athens with KLM via Amsterdam. The journey out was great and on time. Coming back we left Athens a little late but the captain explained in detail the reasons (he had been asked to delay the flight home due to seriously bad weather over the Netherlands).

The flight itself was fine until about 20 minutes out of Schipol when an announcement was made that it was going to be a bumpy landing. In my years of flying I had never had an experience as bad as this. During the final descent I was convinced that we were not going to make it as the aircraft seemed to be losing the fight against the atrocious weather. Also, for the first time ever I heard passengers screaming.

Just before the wheels touched the runway a gust of wind lifted the plane violently and it felt we were about to be turned over. I remember closing my eyes and thinking 'this is it'.

Thankfully it wasn't 'it' and when we rolled forward to the docking area I watched KLM bring in service that was simply fantastic. After the flight crew went round to everyone on the aircraft to check they were OK we were met in the arrivals area by a large number of KLM staff who took fantastic care of everyone but particularly those who were so visibly shaken. I have no idea where all those KLM staff came from but for each two or three passengers there was a member of staff there to help them. That help was a chat, coffee and arranging onward connections. They walked with us to our individual departure gates and checked finally that we were OK.

Our onward flight staff must have been told about our bad landing as they sat with an elderly couple on my own flight to Edinburgh who were badly affected and had initially refused to get on the aircraft for the last part of their journey. Oh and there were a good few extra glasses of whisky passed to me on that final segment.

From that day, each and every flight to Athens I have taken has been with KLM.