Originally Posted by PorkRind
What's most interesting is that most of the people here telling me to just "suck it up, you can't expect good quality at this price" are probably the first to whine to their respective airlines because they want compensation for the busted lav on the last flight they took on a deeply-discounted fare.
Where do you come up with this stuff? FWIW I mainly fly on paid J and F tickets and have only ever complained twice to an airline in my life, both times on eleven thousand dollar tickets when they messed things up.
Reality is different. I was in the market for an LCD last year, and came pretty close to ordering the Syntax 30". In the end I opted for an A brand TV instead.
I really don't mean to offend you with the "you get what you pay for". all I mean by it is that you opted to purchase a no-name brand with virtually zero history in making TV's. I don't mean to offend your choice, or your intelligence, just the choice of brand.
When you got the TV and something didn't work the way it was meant then my first reaction is "makes sense", it is a very cheap and very unknown brand, so something is meant to be wrong.
In the world of electronics if something is this much cheaper than the closest competitor then it is pretty much always a sign that something is wrong.
If this were an A-name brand then you would most likely at least have some kind of support from the company, in the case of Syntax it seems you were simply told to quit complaining. They didn't take responsability for their actions.
IMHO your view of the matter is wrong, it should have been more along the lines of "I bought a really cheap TV, and it turned out that it was cheap for a reason"....
I hope the new model tv you get makes you happier, really I do.