Originally Posted by robb
Because, as others have pointed out, you get what you pay for. You bought a no-name TV and are SHOCKED that it doesn't perform as reliably as a top-of-the-line, name-brand unit. That's why these things are cheap, because they don't do fancy things. The fancy things they claim to do are often huge stretches (no pun intended), and still often don't work at all.
You know, I'm going to try and remain civil here. As I've pointed out numerous times (you seem to be conveniently ignoring this), I
DID NOT get what I paid for.
As far as "fancy things" are concerned, I'm not expecting any. Performing as per the documentation is a pretty fundamental thing, and that's all what I want. If it did that, I'd be quite happy with the set. My complaint is with
one,
SPECIFIC feature that is implemented incorrectly and does not perform as per Syntax's published specifications.
The general concensus on home theater and electronics fora is that the Syntax line is a good value. I would agree except for the fact that it doesn't have a specific feature as documented in the owner's manual, and it's a thing of value to me. I do not believe it unreasonable to expect a vendor to make good on the features touted, or accomodate those via a refund of the purchase price when they can't be.
If something's too good to be true, it usually is.
Wow, that's original.
What's most interesting is that most of the people here telling me to just "suck it up, you can't expect good quality at this price" are probably the first to whine to their respective airlines because they want compensation for the busted lav on the last flight they took on a deeply-discounted fare.