I received the same survey call about a
month ago. I, too responded with mostly
"very goods" and "excellents", having just
come back in J class YVR-YYC, and with my
whole family YYC-YVR-HNL-YVR-YYC about 2
weeks before, all on CP. This was just before all the "big changes in service started!
My closing comments were something like-
don't cut back on the amenities too much,
Mr. Milton, or you'll start losing customers
to Westjet, (and now ROOTS AIR!).
Bob.