Originally Posted by puddy
You are required to check-in 30 minutes prior to the flight time. You must be at the gate 15 minutes prior to flight time. I've missed check-in before (prior to OLCI) by as little as 3 minutes. Your cousin needed to be checked in by 5:40 PM.
Just a clarification: Is there anywhere in CO's contracts, etc. that say this? I am looking around and can't seem to find this.