I'm only EB Silver on SAS but I have *G with US Air. I prefer to have my points post to EB since my home airport is CPH so I use the EB # in my reservation.

How do I get SAS to recognize my *G status (for better seating options and possible op-ups)? I hand them both cards when I'm at the gate and I tell them I'm *G on the phone, but they really seem to ignore this fact.

Several times when I've explained that I was "Star Alliance Gold" the agent said "what's that?"

I never seem to get preferred seating or upgrades, but am looked upon as a lowly silver (if that). Is there some way I can get my *G status understood?

Susan