http://www.deltareallysucks.com/
http://www.ualsucks.org/
http://www.karazuba.com/americawest.html
http://www.screwedcentral.com/ubb/Fo...ML/000396.html
http://www.booswig.com/alaskaairlines/

...The truth is DH has a very good complaint record (just as I am sure most of the airlines above try to make their customer's happy). Unfortunately, most people are much more ready to give their bad experiences (either real or perceived) than they are to relate their good experiences.