Originally Posted by BCH
ORD-DTW At 4pm, i think it was flight #1250, for "aircraft maintenance."
Passengers are being rebooked on the next flight at 6pm.
What compensation should Gold Elite flyers expect?
2 hours late, maybe some miles, but give me a break!
Two weeks ago, ATL-ONT, 10 p.m. departure, DL loads the plane at 10:30 because of late arriving equipment, pilot announces a mechanical, unload plane, wait for another plane and board -- two hours late at ONT. I'm not happy, but they got me home.
Last night, MSP-ONT, 9:09 p.m. departure, NW announces a mechanical at 8:30 but that a new plane is arriving at 9 p.m. and will be turned around as quickly as possible. We start board about 9:10 and somehow are only 10 minutes late at the gate on arrival at ONT.
Things happen, but I got home safely.
tom