Originally Posted by ClubLevel
http://www.why-flyi-sucks.com/
The lack of rebooking on another carrier is yet another reason for me to stay away from Independence Air. In the end, once the hotel is thrown in, this person paid far more than what Delta and USAirways would have charged to get him there.
Wow, that was some story. As the author stated so well, every airline has its own set of problems. Yet the way Idependence treated this guy was deplorable. I've never flown them and I hope I never will need to.