Originally Posted by Bart
This is a pretty irresponsible comment. Do you have any first-hand knowledge of screening managers or supervisors destroying complaint forms? If so, why haven't you reported them?
FWIW, I can tell you
first hand that MSY Terminal C does not have and will not accept a comment form. I know, because I ask for one every week.
Yes, I have written to the TSA HQ and have not received a response.