I purchased Ambassador status back in January, whilst staying at the IC in Edinburgh, because there was a promotion offering 10,000 PC points, if you purchased using an Amex card.

The Ambassador pack came reasonably promptly, and included a voucher for 5,000 points – which I registered online.

The 10,000 promotion points never posted however, and having not had a response to 2 emails, I have just phoned them up.

They are ‘looking into it’ but are talking as though I will be getting 5,000 further points.

I’d hoped that the 5,000 points voucher was a standard feature of signing up for Ambassador, and that I’d be getting 10,000 extra points under the Amex promotion.

Am I being daft?