I'll skip the numbers..
AND I have to stop singing Julie Andrews' These are a few of my Favorite Things.. '
Flagship Lounges with shrimp and champagne.
The Beer 'Machine' in NRT Admirals Club.
The Multi-Jet-Showers in the A-Club at DFW.
The Premium Services staff! (these people ROCK!!!)
The AAdvantage program IN GENERAL (AA started them right?!).
One World!
The BA Lounges in Heathrow we have access to and the Molton Browne Spa and THEIR great showers.
The unexpected things we get every once and a while - a meet-and-greet, a transfer pickup at plane-side, the ability to VENT to someone.
The Elite Seating options on-line (we can book exit rows!).
The creative Web Designers who do AA.com
Management who CALL BACK and respond to issues.
well .. Julie finally is out of my head .. please add these to the list!
JR