Join Date: Jan 2003
Location: Manchester, United Kingdom
Programs: Hilton Gold, Priority Club Platinum (until December), FB Explorer, BA Blue, M&M Pleb
Posts: 8,616
In my experience it depends very much on the individual FA. European FAs tend to be a bit more savvy (again, in my experience) perhaps because people have been using Nokia Communicators in Europe for a long time now.
Nevertheless, as the man said above, FAs are not gadget nuts. Also, you're legally obliged to do pretty much anything they reasonably tell you to do (I make a point of never arguing with them on this matter).