ajay:

It sounds like you were on one of the older DC-10s that CP will be selling off soon. Because they are not keeping them, they are not putting any money into "upgrading" those few planes, and they will not get the "Proud Wings" treatment either. (That may be why you only got 1 channel on the video, as well.)

I think you are correct about filling the J (Club Empress) class. In all my years of YVR-YYZ flights, I've never seen an empty business class seat, and yet, I've never had a problem upgrading. In fact, on a few occaisions, I have seen people invited up from economy. It makes good sense in my view, as the cost of moving someone from economy into an otherwise empty business seat is pretty much zero, but the benefit to the passenger and the goodwill it creates is quite remarkable.

Regards,

Ken Hamer