Originally Posted by PROBBE
Hey I called AA RTW desk in NA and when I gave them my itin for a DONE4 ex IST in NOV, they checked with Tal Aviation and said that they will not issue any *one*s from there and I would have to speak with BA. They were extremely helpful and apologized that they could not help me out..
BA RTW desk on the other hand was helpful, but seemed much more "abrupt" than AA.
Yes, I was wrongly informed by AA Dub desk that their airport counter could issue it, they called me back today and said that it has to be done with BA, they were very helpfull and assisted BA to get all the ITN information directly from them. So it seems correct that only BA can issue xONEs ex-IST at the moment.