No fluff? Not even this?

"They had a sprinkler system go off in the area where the packages are mailed from and spoiled sevel thousands of them that had to be reprinted."


Imagine I go tell my boss my report is late because the sprinkler blah..?

Is it also because of sprinklers that their IC stuff gets released before it's ready?

Is it because of sprinklers that they were so late in announcing this year's program?

Is it because of sprinklers that agents invent all sorts of lies when they have not been properly trained to provide the right answer?

Guess what, if I were to subcontract some boiler room operation to do my mailing, and they get flooded or burn or whatever, I would have no choice but assuming responsibility. Theis sort of excuse is of no value when served to third parties. *Aeroplan* delayed their mailed. for what sort of internal cooking/flooding is of no interest to me as a customer.

Fluff. Best fluff of the year.