jimmac: I strongly agree. These people are less likely to listen, as we can't really commerically harm them other than all trooping off to BUF, but especially if we got the media to start to notice that the problems we encounter are many times NOT Air Canada's fault, it would make a difference.
Sorry that I missed your Jazz issue, I didn't have my notes book with me in the SOC. The only other thing I recall is someone pointing out to PE the "YEG hub planning center" (an empty table!)
The impression I got on the Jazz issue, especially when you (?) raised the issue of Jazz seeming to be at the bottom of the totem pole, was that other than helping each other out, as far as the SOC goes, it's two different airlines -- Jazz makes their own decisions.
With the increase in Jazz flights domestically and Transborder, perhaps we should also have a Jazzy do.
Simon