Simon's notes are very complete ! Very cool riding the A320 SIM with Simon, PE and Empress and the ride down the evacuation slide certainly got the blood rushing.

A lot has been said about the "commercial" and customer services issues but I would like to add that I was once again very impressed by AC's technical proficiency as shown by the experts we met at the SOC and the SIM. This goes back to my remark after the 14JAN YUL DO when I commented on the passion that the tech guys in the heavy maintenance hangar have for their work. I saw the same thing in yesterday's visit.

The managers, pilots and cabin crew trainers we met at the SIM are totally on the ball and have an exceeedingly crucial job for all of us : keeping us safe and isn't that what counts in the end ?....

The two directors we met at SOC could almost be described as "soft-spoken", but demonstrated calm and thorough control of a complex worldwide ops system. I'm glad these guys are running the show.

I also enjoyed meeting new people and catching up with others I had met before. Good conversation with Q Shoe Guy, yycguy2 and acysb87 with the evening's last drinks.

Thanks parnel and Ben Smith. ^ Thanks also to back seat for the dinner arrangements and ground transport. ^