Originally Posted by
Teplane
Someone really needs to compile what is now becoming a dossier of invented new (and unpublished) AerClub terms and conditions in the last year and bring it to the CCPC. It's got completely out of hand and has annihilated most of the value in Concierge status while enabling them to directly mislead customers on their website about what the benefits of their frequent flyer programme are.
if somebody is compiling a list ...
can they include the way Aer Lingus operate reward blackout deadlines, without ever declaring them.
or even making them obvious on the website - so you can spend hours looking for a reward flight that will never be available.
https://www.flyertalk.com/forum/37155733-post55.html