Originally Posted by PorkRind
With respect, ScottC, no it's not. What I paid for was a specific set of features as documented on the Syntax and Amazon web pages. I did not get them.
If all of the material I watch was in 16:9 anamorphic format, I would be satisfied with this set. However, much is 16:9 to 2.35:1 letterboxed in a 4:3 frame (primarily SD broadcasts), so a true zoom facility was high on my list of required features. The display is otherwise very feature rich (many inputs, two tuners for PIP, detachable speakers). There are no backlight "hotspots" or dead pixels as far as I can see, and the picture quality at native resolution is very, very good. I would be very pleased with this set if the zoom feature worked as documented.
But product satisfaction is more than just the product, it is also the after sales service, obviously this product is not working as it should and at the price it is sold for I still feel safe claiming; you get what you pay for. This is the cheapest LCD TV brand around, and granted; image quality is certainly not bad on them, but they are no Sharp, Toshiba or Philips either.
At least most of their units have a serial port so perhaps at some point a firmware upgrade will be made available.