Yep, we lose out, flying a family of 4, twice a year in business class booked with Amex Plat fares, which book into the cheaper business class fare codes, from Australia to Europe. We never make PPS....
Now we are forced to sit down the back near the basinets
We also book some reward seats as well, which now will be, down the back
Once this mess in the UAE is fully over, we will move our flying to Emirates. Between the packed SIN lounge, the delayed new J seats, SQ is really out of touch now