Rule to remember in and out of DCA.
When flying from/to DCA, if your upgrade has not cleared at the counter by boarding time or you were not EUA'd, wait at the counter until boarding is finished and make sure they clear the list. If you board, do so at your own risk as you may not get upgraded. I've had to wait at the counter once until everyone boarded DCA-IAH last year, when my EUA had yet to clear. I checked at the PC and there were 4 empty seats in first. They cleared the list after I requested repeatedly and everyone had boarded. The list was cleared for me and two others who had already boarded. If I had already boarded, nothing would have been done, and I likely would have been stuck in chattle with two other pissed off elites.
WASJETBOY