FlyerTalk Forums - View Single Post - Problem With Booking NA-SA Region 1 Award
Old Mar 3, 2005 | 7:09 pm
  #1  
ElvisNYC
20 Years on Site
 
Join Date: May 2001
Location: New York, Guayaquil LAN Premium Silver
Posts: 2,086
Problem With Booking NA-SA Region 1 Award

Here's my problem, not sure if anyone is familiar with the rules for award travel.

I'm trying to book the following award travel (60K in Business)

JFK-LIM (I'm purchasing LIM-CUZ on Lan Peru)

CUZ-LIM
LIM-GYE (destination)

GYE-LIM
LIM-JFK

I cannot recall how many times I've called AA to book this itinerary, considering that hauteboy had booked a similar routing .. See post 36 but I'm running into a wall hearing the different responses from customer service.

Agent 1- Said that itinerary was good; however since the only flight CUZ-LIM is available on "Taca Peru", I wouldn't be able to book it and I would have to purchase the CUZ-GYE portion.

Agent 2- Said that itinerary was ok, including the "Taca Peru" flight which can be booked (similar to hauteboy's routing):

JKF-LIM(open jaw) CUZ-LIM-GYE(stopover) but GYE-LIM-JFK was not valid. According to AA rules, if I were to leave GYE, I cannot connect thru LIM was told that "I cannot connect thru an international gateway" again to go to JFK. So the only alternatives are GYE-JFK (AA Flight and connects in MIA) or (I'm assuming) Taca flights connecting in SJO. But I prefer Business Class seats in LAN than AA's/Taca's First/Ejecutiva.

And there were more agents I spoke to (I even called the AA in Espanol, was surprised that even if you book in Espanol, you get charged $5 for ticketing) but, again, got different/negative responses.

Ok, should I keep calling ?
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