Originally Posted by
PDXPremier
The amount of layers they continue (and will add "later in 2026 or 2027") to this program is becoming more and more complex--this what we on FT discuss all the time and even we don't always get how this is all supposed to work--can't imagine how they expect the messaging to make sense to the "average" elite flyer that isn't on FT 24/7.
I mean, five different communities with their own distinct sets of benefits … I am sure they will have no problems communicating that in a clear and understandable fashion… to customers and IT. /s