Originally Posted by
MsLovly
The issue is my elderly parents wont know how to use any of the services if I book them myself and I am in the US. At least this way they/I have someone in Mumbai to call if they face any issues. They also said this Chauffer service and Lounge Access would be via Emirates. I dont know what that means.
You should book them a Marhaba transfer service in Dubai for that exact reason. Simply having lounge access in Dubai isn't enough.
https://www.marhabaservices.com/ae/e..._PAX_TRNS.html