Thank you for that. I was so mad at the Travel Agency. I told them it was very unethical to book us on a special fare and not even disclose that informatin during booking. They then asked for 6k USD to upgrade which I refused. Then they did something and got us Chauffer service in Mumbai and Lounge access for 2k which I agreed to. It does not include Chauffer services in USA. I have no idea what they did but I feel like I have to pay up. Emirates is not allowign any changes on website or thru call center.
Any advice appreciated.