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Thread: Joke of the day - BA phone agent says "our systems never have issues"
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Old May 10, 2026 | 3:09 am
  #6  
adrianlondon
Community Builder
 
Join Date: Aug 2006
Location: Switzerland
Posts: 2,809
HUACA, and log a complaint afterwards (include date/time of call and agent's name if known).

I'd be tempted to take rugby23's advice - take screenshot of the £96, then charge-back the difference after being charged £150. And log a complaint.
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