Originally Posted by uanj

I share your dislike of the kiosks, especially for multi PNR travel. Even though you can get the BP for the self-connecting flight I cannot figure out how to get the connection on the luggage tag. Then you have to go to the counter, have your first bag tag canceled and a new one put on. But the number of people doing this must be exceedingly low. Especially a station like JAX.

The kiosks cannot be escaped, they are showing up on airlines around the world. Go with the flow or you will end up only flying the most technologically unsophisticated airlines. If you feel the personal interaction was not professional, there is always United Customer Care Don't hesitate to use it if you feel you were not treated respectfully.

I think you know that planes cannot taxi in, out or about without all passengers seated and belted. The FA has a duty to inform the pilot when a passenger is up, even for a call of nature. I'd bet there is an FAA regulation on that.