Originally Posted by
moondog
You don't seem to be taking into account, the fact that many airlines in the region provide abonominal customer service... assuming you can reach them in the first place.
On the subject of notoriously bad customer service, what is Trip.com English like when it comes to “self transfer” itineraries? I haven’t seen any in my searches but I’m asking in advance as I am searching some Air Asia routes and sometimes they even for their own customers to book on separate PNRs and refuse to connect their sectors.
I was only looking previously at direct flights. Adding transits complicates matters. When things go wrong what is Trip.com like or do I just utilise travel insurance and make a claim for it?