Originally Posted by cmurphy2005

I eventually booked a DONE4 ticket directly on the OW site, so ticketed via Qantas, as it was not overly complicated. Then came recent events and my QR flights from OSL to DPS via LHR and DOH were cancelled. I was rebooked on an impossible connection, where the LHR-DOH flight departed before the OSL-LHR flight that was supposed to precede it.

I called Qantas to rebook, keeping the original OSL-LHR, and then asking the agent to book me LHR-HKG and then from HKG-DPS the following day, with an overnight in Hong Kong. He was knowledgeable enough, but told me that there was no D class availability for most of that day's LHR-HKG flights, including the one I wanted to travel on that matched up with the BA783 from OSL landing at 18:30. However, all that day's LHR-HKG flights have D class as per ExpertFlyer, and I'm also able to price up my desired itinerary just fine on the Oneworld tool today.

Is there any trick to requesting the flights to get him to see the same availability? Perhaps asking him to search for OSL-xLHR-HKG, and then a separate HKG-DPS? Or any other recommendations?